Privacy policy for quirientum.com
Your privacy is important. This policy details our practices.
Introduction to our privacy practices
We collect and process personal information to deliver subscription-based financial planning and consultations. Your data is handled according to Australian privacy laws.
This policy explains what information we collect, how it is used, and your rights regarding your data. We are committed to transparency and security.
Information we collect
We collect data you provide directly and information gathered automatically through your use of our website and services.
Information you provide to us
- • Contact details such as your name, email, and phone number.
- • Billing and payment information for your subscription.
- • Details from consultation requests or support messages.
- • Account preferences and service feedback you submit.
- • Any documents you upload in connection with your subscription.
Information collected automatically
- • Device information such as browser type and operating system.
- • IP address and related location data.
- • Usage data, including pages visited and session length.
- • Referral source and user journey data.
- • Cookie and similar tracking technology information.
How we use your information
Personal data is used to provide, improve, and secure your financial planning subscription. We do not sell your information.
- • Managing your subscription and account access.
- • Scheduling and delivering consultations or reviews.
- • Responding to support requests and feedback.
- • Improving our website and service quality.
- • Monitoring site usage and performance.
- • Ensuring security and fraud prevention.
- • Complying with legal obligations.
Our promise: We are committed to handling your data securely and transparently in compliance with Australian privacy laws.
When we may share your data
Your information may be shared with service providers or as required by law, but only when necessary for delivering or maintaining the service.
Third-party providers
External providers may help us deliver our service, but are required to maintain confidentiality and data protection standards.
Legal requirements
We share information if required by law, regulation, or court order only.
Anonymous analytics and statistics
Aggregated or anonymized data may be used for analytics and reporting.
Your data rights
You have rights to access, correct, or delete your information. Contact us for requests or questions about your data.
- • Request a copy of your stored data.
- • Correct inaccurate or incomplete information.
- • Request deletion of your personal data.
- • Receive your data in a commonly used format.
- • Object to certain types of data processing.
- • Request restriction of processing in specific circumstances.
To exercise your rights, please contact our privacy team by email or through our contact form.
How we protect your data
We employ technical and organizational measures to protect your data from unauthorized access or misuse.
Technical safeguards
- • Encryption of data during transfer and storage.
- • Regular security audits and monitoring.
- • Secure user authentication protocols.
- • Firewall and intrusion prevention systems.
Organizational safeguards
- • Staff training on privacy and data protection.
- • Access controls based on role and necessity.
- • Confidentiality agreements with staff and providers.
- • Incident response and breach notification procedures.
How long we keep your data
Data is retained only as long as necessary for your subscription and regulatory compliance.
- • Account records kept for up to 7 years.
- • Session notes retained for service quality.
- • Support correspondence stored as needed.
- • Billing information kept for compliance.
- • Marketing preferences managed per your request.
After retention periods, data is securely deleted or anonymized.
International data transfers
Data may be transferred outside Australia only where required for service delivery and always with safeguards.
- • Standard contractual clauses used when necessary.
- • Providers must meet relevant data security standards.
- • Transfers comply with Australian privacy law.
- • You may request details of data transfers.
Cookies and similar technologies
We use cookies for functionality, analytics, and improving your experience. See our cookie policy for details.
Types of cookies used
- • Required for site access and security.
- • Monitor usage to improve service.
- • Remember preferences and settings.
- • Enable enhanced features and interactions.
You can manage cookie preferences in your browser settings.
Policy changes and notifications
We may update this policy periodically. Notice will be provided on our website.
- • Website updates for new versions.
- • Email notifications for major changes.
- • User dashboard alerts.
- • Contact support for questions.
Continued use indicates acceptance of any changes.
Contact about privacy
For privacy inquiries or data requests, contact our privacy team below.
quirientum
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61-2-3787-4794
Email: content@quirientum.com
Last updated September 27, 2025.
Effective from September 27, 2025.